Welcome to the support page for the SMH Insiders App, created by Style Me Happy.

If you are experiencing technical issues or need help with your membership, we are here to help.

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Frequently Asked Questions

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I can’t log in to the app

Please make sure you are using the same email address and password that you used when joining SMH Insiders.

If you have forgotten your password, select “Forgot Password” on the login screen and follow the instructions.

My content isn’t loading

Try the following steps:

1. Close and reopen the app

2. Check your internet connection

3. Log out and log back in again

4. Make sure you have the latest version of the app installed

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The app is crashing

Please ensure:

• Your phone software is up to date

• You are using the latest version of the app

If problems continue, please contact support.

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How do I manage or cancel my membership?

Memberships can be managed through the platform where you subscribed.

If you subscribed through the app store, you can manage your subscription through your Apple or Google account settings.

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Contact Support

If you need further help, please contact us.

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Email: admmin@stylemehappy.co.uk

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When contacting support please include:

• The email address linked to your account

• Your device type (iPhone or Android)

• A description of the issue

• Screenshots if possible

We aim to respond within 1–2 working days.